Frequently Asked Questions

General Question

  • qWhat types of electric vehicles does E-Parivahan offer?

    E-Parivahan offers a range of electric vehicles designed for different uses, including E-Richshaw, E-Loader, E-Garbage, and E-Parcel Vahan. Each model is tailored to meet specific transportation needs efficiently and sustainably.

  • qWhere can I purchase E-Parivahan vehicles?

    E-Parivahan vehicles can be purchased directly through our website, at our showroom in Jind, or through authorized dealers. Please visit our Contact Us page for more details.

  • qWhat are the warranty terms for E-Parivahan vehicles?

    E-Parivahan provides a comprehensive warranty that covers 3 years for the motor and battery, and 1 year for other components. Extended warranties are available; please contact our sales team for more information.

Product-Specific Questions

  • qHow long does it take to charge an E-Parivahan vehicle?

    Charging times vary by model but generally range from 1.5 to 3 hours for a full charge. Specific charging times for each model can be found on the respective product pages.

  • qCan E-Parivahan vehicles be customized?

    Yes, we offer various customization options, including color choices, accessory kits, and specific modifications for commercial applications. Please contact our sales team for a consultation on custom configurations.

  • qWhat is the maximum range of E-Parivahan vehicles on a single charge?

    The range varies depending on the model and driving conditions. Generally, our vehicles can travel between 100 km to 150 km on a single charge. Detailed specifications are available on each product page.

Service and Support

  • qWhat kind of after-sales support does E-Parivahan offer?

    E-Parivahan provides full after-sales support, including service and maintenance, parts replacement, and a dedicated customer service hotline. We also offer on-site service for major issues.

  • qWhere can I get my E-Parivahan vehicle serviced?

    Vehicles can be serviced at any of our authorized service centers located throughout major cities. Additionally, we offer mobile service units for your convenience.

Policies and Procedures

  • qWhat is E-Parivahan's return policy?

    We offer a 30-day return policy on all vehicles, provided they are in unused condition and have not exceeded 50 km. Terms and conditions apply, and some fees may be charged.

  • qHow does E-Parivahan contribute to environmental sustainability?

    E-Parivahan is committed to reducing environmental impact through our eco-friendly electric vehicles, sustainable manufacturing practices, and active participation in community green initiatives.

Engagement and Involvement

  • qHow can I get involved with E-Parivahan community initiatives?

    We welcome community involvement through various programs including educational workshops, sustainability drives, and more. Please visit our Community Engagement page or contact us for more information.

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